Refund & Cancellation Policy
Last updated: 27 March 2026
1. Overview
Preci provides digital services that generate AI-powered contract summaries. Due to the nature of digital content, refunds are limited.
2. When Refunds Are Available
- Clearly incomplete or unusable output
- Duplicate or incorrect charges
3. When Refunds Are Not Available
- Dissatisfaction with style or tone
- After full summary has been accessed
4. Cancellation
You may cancel use of the service at any time. However, completed purchases are not reversible once the summary has been delivered.
5. How to Request a Refund
To request a refund, contact support at:
help@preci.co.za
6. Processing Time
Refund requests are reviewed within 2–5 business days.
7. Chargebacks
If a chargeback is filed, we may provide proof of service delivery, including access logs and generated summaries.